The Role of Resilience, Self-Efficacy, and Work Stress Management of Nurses Through Emotional Intelligence Training: A Literature Review

  • Theresia Yeti Resmiati Sekolah Tinggi Ilmu Kesehatan Sint Carolus
  • Catharina Dwiana Wijayanti Sekolah Tinggi Ilmu Kesehatan Sint Carolus
Keywords: emotional intelligence training, job stress, resilience, self-efficacy

Abstract

Emotional intelligence training can be an effective approach to improve resilience, self-efficacy, and reduce work stress, especially in demanding work environments such as hospitals. This study aims to analyze the effectiveness of emotional intelligence training in improving resilience, self-efficacy, and reducing work stress in nurses. This research is a literature review of various indexed journals from 2020 - 2024 with the keywords, emotional intelligence training, job stress, resilience, self-efficacy, and accessed via Google Scholar, Science Direct, PubMed, ProQuest, and Gale Cengage. Various relevant studies were identified and analyzed to gain an in-depth understanding of the relationship between emotional intelligence training, resilience, self-efficacy, and job stress in nurses. The results of the review indicate that emotional intelligence training has consistently been shown to improve resilience and strengthen self-efficacy, which ultimately reduces work stress. This review provides a theoretical and empirical basis for the development of training programs in the health sector, especially in supporting the mental well-being of medical personnel.

References

Ahmed, Z., Asim, M., & Pellitteri, J. (2019). Emotional intelligence predicts academic achievement in Pakistani management students. International Journal of Management Education, 17(2), 286–293.

Al Fatihah, R. R., Yusnilawati, Y., & Mawarti, I. (2023). Relationship between Emotional Intelligence and Nurses' Work Stress in the Acacia, Cemara and Cendana Inpatient Rooms of Dr. Bratanata Hospital, Jambi. Jurnal Ilmu Kesehatan dan Keperawatan, 1(3), 163-181.

Alsufyani, A. M., Almalki, M. S., Khader, K. A., Satnford, P., Freeman, S., & Alsufyani, Y. M. (2024). The Impact of Perceived Emotional Intelligence on Occupational Stress Among Nurses: Empirical Evidence From a Saudi Health Cluster. Journal of Nursing Management, 1-11.

Ang, W. H., & Lau, Y. (2024). Trait emotional intelligence as a predictor of resilience among undergraduate nursing students: A structural equation modelling approach. Nurse Education Today, 136.

Ardilla, R. R., Dwijayanto, I. R., & Kusumaningtyas, D. P. (2022). The Relationship of Resilience to Job Stress of Inpatient Nurses at the State General Hospital. Indonesian Journal of Health Research, 5(1), 24-37.

Busti, M. F., Yulihasri, & Rivai, H. A. (2023). The Effect of Workload and Resilience on Job Burnout with Job Stress as a Mediating Variable. Jurnal Informatika Ekonomi Bisnis, 5(2), 632-640.

Cabrera-Aguilar, E., Zevallos-Francia, M., Morales-García, M., Ramírez-Coronel, A. A., Morales-García, S. B., Sairitupa-Sanchez, L. Z., & Morales-García, W. C. (2023). Resilience and stress as predictors of work engagement: the mediating role of self-efficacy in nurses. Original Research, 14, 1-11.

Chikobvu, P., & Harunavamwe, M. (2022). The Role of Emotional Intelligence and Work Engagement on Nurses’ Resilience in Public Hospital. SA Journal of Human Resource Management, 1-9.

Crane, M. F. (2017). Managing for resilience: A practical guide for employee wellbeing and organizational performance. New York: Routledge.

Cuartero, N., & Tur, A. M. (2021). Emotional intelligence, resilience and personality traits neuroticism and extraversion: predictive capacity in perceived academic efficacy. Nurse Education Today, 102.

Foji, S., Vejdani, M., Salehiniya, H., & Khosrorad, R. (2020). The effect of emotional intelligence training on general health promotion among nurse. Journal of Education and Health Promotion, 9, 1-5.

Haq, H. I., & Rosiana, D. (2018). Relationship between Emotional Intelligence and Self-efficacy in Accelerated Class Students of SMAN “X” Bandung. Prosiding Psikologi, 4(2), 1139–1144.

Irman, O., Wijayanti, A. R., & Rangga, Y. P. (2021). Emotional Intelligence Training on Self-Efficacy of Emergency Nursing Clinical Practice Students. Jurnal Health Sains, 2(6), 829-837.

Khorasani, E. C., Ardameh, M., Tavakoly-Sany, S. B., Tehrani, H., Ghavami, V., & Gholian ava, M. (2023). The infuence of emotional intelligence on academic stress among medical students in Neyshabur, Iran. BMC Psychiatry, 23, 1-11.

Mao, L., Huang, L., & Chen, Q. (2021). Promoting resilience and lower stress in nurses and improving inpatient experience through emotional intelligence training in China: A randomized controlled trial. Nurse Education Today, 107.

Novianty, L., Utami, R. N., Ahmad, G., & Pusparini , D. (2022). Relationship between Self-Efficacy and Emotional Intelligence with Academic Stress of Undergraduate Nursing Students at STIKES Sukabumi. Jurnal Kesehatan, 11(2), 148-155.

Pujiyanto, T. I., Elliya, N. P., & Kusyati, E. (2022). Emotional Intelligence on the Level of Resilience in Nurses. Jurnal Kepemimpinan dan Manajemen Keperawatan, 5(2).

Rahmawati, W., & Retnaningrum, D. N. (2022). Emotional intelligence and self-efficacy influence job stress in health workers. Jurnal Vokasi kesehatan, 8(2), 101-107.

Shao, L., Guo, H., Yue, X., & Zhang, Z. (2022). Psychological Contract, Self-Efficacy, Job Stress, and Turnover Intention: A View of Job Demand-Control-Support Model. Frontiers in Psychology, 1-13.

Siallagan, A. D., Setiadi, D. D., & Lindasari, S. W. (2024). Emotional Intelligence as a Strengthener of Nursing Students' Self Efficacy in Preparing the Final Project. Jurnal Penelitian Kesehatan Suara Forikes -, 15(2), 214-217.

Siregar, D. A., Girsang, E., Nasution, S. L., & Ginting, C. N. (2021). Effectiveness Of Emotional Intelligence Training Toward Improving The Emotional Intelligence Of Nurses In RoyalPrima Medan Hospital. Keskom, 7(1), 7-12.

Siswadi, Y., Radiman, Tupti, Z., & Jufrizen. (2020). Determinants of Job Stress and Nurse Performance. Jurnal Ilmiah Manajemen Dan Bisnis, 22(1), 17-34.

Wu, R., Jing, L., Liu, Y., Wang, H., & Yang, J. (2022). Effects of physical activity on regulatory emotional self-efficacy, resilience, and emotional intelligence of nurses during the COVID-19 pandemic. Frontiers in Psychology, 1-10.

Yunalia, E. M., & Etika, A. N. (2020). Emotional Intelligence Correlation with Self-efficacy in Adolescent. Media Keperawatan Indonesia, 3(3), 137-143.

Published
2025-08-01
How to Cite
Resmiati, T. Y., & Wijayanti, C. D. (2025). The Role of Resilience, Self-Efficacy, and Work Stress Management of Nurses Through Emotional Intelligence Training: A Literature Review. Indonesian Journal of Global Health Research, 7(4), 497-508. https://doi.org/10.37287/ijghr.v7i4.6341