The Effect of Nursing Supervision Based on Proctor's Model on Improving the Quality of Nursing Work Life of Nurses after Nurse Rotation
Abstract
Nurse rotation is a process of dynamically replacing scheduled nurses from one department to another. Job rotation can have a negative impact on nurses including feelings of anxiety, anger, fear, frustration, sadness, and nurses must begin to adapt to a new environment where this can reduce nurse satisfaction so that it can reduce the quality of work of nurses in providing nursing care. Objective: To analyze the effect of nursing supervision based on proctor's model on improving the quality of nursing work life of nurses after nurse rotation at RSUD dr. Soetomo Surabaya. Methods: This research design is a pre-experimental research method one-group pre-posttest design. The sample in this study were 30 nurses who were carried out nurse rotation using total sampling technique. Research data were collected through the QNWL questionnaire. Data were analyzed using the Wilcoxon signed rank test statistical test. Results: The results showed that the results of statistical test analysis with Wilcoxon on the Quality of Nursing Work Life variable (Work life home life, Work design, Work context, and Work world produced a significance value < alpha (5% or 0.05). Conclusion: There is a significant effect of nursing supervision based on proctor's model on improving the quality of nursing work life of nurses after nurse rotation at RSUD dr. Soetomo Surabaya. It is expected that the head of the room to supervise the nurses regularly and scheduled so that they can find out the various problems experienced by nurses, especially regarding the QNWL of nurses so that they can improve the performance of nurses which in turn can improve the quality of nursing care.
References
Alfuqaha, O. A., Al-Hairy, S. S., Al-Hemsi, H. A., Sabbah, A. A., Faraj, K. N., & Assaf, E. M. (2021). Job rotation approach in nursing profession. Scandinavian Journal of Caring Sciences, 35(2), 659–667. https://doi.org/10.1111/scs.12947
Biresaw, H., Boru, B., & Yimer, B. (2020). Quality of nursing work life and associated factors in Amhara Region Referral Hospitals, Northwest Ethiopia: A cross sectional study. International Journal of Africa Nursing Sciences, 13(June), 100214. https://doi.org/10.1016/j.ijans.2020.100214
Brooks, B. A., & Anderson, M. A. (2005). Brooks & Anderson_2005_Defining Quality of Nursing Work Life. 23(6), 319–327.
Dinis, L. I. C., & Fronteira, I. (2015). The influence of job rotation in the job satisfaction of nurses in a surgical service. Revista de Enfermagem Referencia, 4(5), 17–26. https://doi.org/10.12707/RIV14008
Ebadi, A., & Tabanejad, Z. (2022). Evaluating the Quality of Work Life Among Nurses: A Systematic Review. Journal of Archives in Military Medicine, 10(1), 1–7. https://doi.org/10.5812/jamm-118471
Hertati, L., Gantino, R., Puspitawati, L., Ilyas, M., & Safkaur, O. (2021). Pengaruh Kompetensi Sumberdaya Manusia guna Meningkatkan Sistem Pengendalian Internal Pasien Rumah Sakit Era Covid-19. Economics and Digital Business Review, 2(2), 178–195. https://doi.org/10.37531/ecotal.v2i2.29
Hu, H., Zhou, H., Mao, F., Geng, J., Zhang, L., & Zhang, X. (2019). Influencing Factors and Improvement Strategy to the Quality of Nursing Work Life: A Review. Yangtze Medicine, 03(04), 253–260. https://doi.org/10.4236/ym.2019.34024
Hudays, A., Gary, F., Voss, J. G., Hazazi, A., Arishi, A., & Al-sakran, F. (2024). Job Satisfaction of Nurses in the Context of Clinical Supervision: A Systematic Review. International Journal of Environmental Research and Public Health, 21(1). https://doi.org/10.3390/ijerph21010006
Hwang, E., Kim, M., & Lee, Y. (2024). Factors Affecting the Field Adaptation of Early-Stage Nurses in South Korea. Healthcare (Switzerland), 12(14). https://doi.org/10.3390/healthcare12141447
Irawan, Y. Y. (2020). Pengaruh Stres Kerja Terhadap Kepuasan Kerja Perawat Di Ruang Rawat Inap Rumah Sakit Advent Bandung. Jurnal Keperawatan Malang, 5(2), 103–113. https://doi.org/10.36916/jkm.v5i2.111
Kheiri, M., Gholizadeh, L., Taghdisi, M. H., Asghari, E., Musavi, M., Mahdavi, N., & Ghaffari, S. (2021). Factors affecting the quality of work-life of nurses: a correlational study. Journal of Research in Nursing, 26(7), 618–629. https://doi.org/10.1177/17449871211023802
Li, P., Wang, Y., & Zhang, M. (2022). Translation and validation of the Work-Related Quality of Life Scale (WRQoLS-2) in a nursing cohort. Contemporary Nurse, 58(5–6), 435–445. https://doi.org/10.1080/10376178.2022.2147849
Martin, P., Kumar, S., & Lizarondo, L. (2017). When I say clinical supervision. Medical Education, 51(9), 890–891. https://doi.org/10.1111/medu.13258
Martin, P., Lizarondo, L., Kumar, S., & Snowdon, D. (2021). Impact of clinical supervision on healthcare organisational outcomes: A mixed methods systematic review. PLoS ONE, 16(11 November), 1–27. https://doi.org/10.1371/journal.pone.0260156
Mosisa, G., Abadiga, M., Oluma, A., & Wakuma, B. (2022). Quality of work-life and associated factors among nurses working in Wollega zones public hospitals, West Ethiopia: A cross-sectional study. International Journal of Africa Nursing Sciences, 17(August), 100466. https://doi.org/10.1016/j.ijans.2022.100466
Mutianingsih, M., Putri, N. L., Iskandar, M., & Putri, F. F. (2024). The Relationship of Workload with Nurses ’ job stress at Bhakti Husada Hospital Cikarang. 2(3).
Nursalam. (2020). Metodologi Penelitian Ilmu Keperawatan: Pendekatan Praktis (5th ed.). Salemba Medika.
Nursalam, N., Fardiana, A., Asmoro, C. P., Fadhillah, H., & Efendi, F. (2018). The correlation between the quality of nursing work life and job performance. Indian Journal of Public Health Research and Development, 9(10), 330–335. https://doi.org/10.5958/0976-5506.2018.01364.5
Osman A, Elfattah M, R. O. (2019). Impact of Head Nurses’ Supervision Practices on Quality of Work. The Medical Journal of Cairo University, 87(June), 2531–2537.
Park, K., & Jang, A. (2022). Factors Affecting the Resilience of New Nurses in Their Working Environment. International Journal of Environmental Research and Public Health, 19(9). https://doi.org/10.3390/ijerph19095158
Pinhatti, E. D. G., Vannuchi, M. T. O., Sardinha, D. D. S. S., & Haddad, M. D. C. L. (2017). Job rotation of nursing professionals among the sectors of a hospital: A management tool in conflict resolution. Texto e Contexto Enfermagem, 26(2), 1–9. https://doi.org/10.1590/0104-07072017001180015
Proctor, B., Marken, M., & Payne, M. (1986). Enabling and ensuring: supervision in practice. Supervision: a cooperative exercise in accountability. National Youth Bureau.
Pujiyanto, T. I., Suprihati, S., Nursalam, N., & Ediyati, A. (2017). Improving Nursing Work Services Through Development Model of Quality of Nursing Work Life. Jurnal Ners, 12(2), 212–218.
Putri, N., & Rahayu, D. (2019). Work Stress Among Nurses of Hospitalized Patient Room at RSI Siti Rahmah. AIPHC, 09(11), 1–8. https://doi.org/10.4108/eai.9-10-2019.2297233
R.A., K., B.B., de B., A.L., F., & D.M., D. (2014). How nurses and their work environment affect patient experiences of the quality of care: a qualitative study. BMC Health Services Research, 14, 249. http://www.embase.com/search/results?subaction=viewrecord&from=export&id=L603325377%0Ahttp://dx.doi.org/10.1186/1472-6963-14-249
Raeissi, P., Rajabi, M. R., Ahmadizadeh, E., Rajabkhah, K., & Kakemam, E. (2019). Quality of work life and factors associated with it among nurses in public hospitals, Iran. Journal of the Egyptian Public Health Association, 94(1). https://doi.org/10.1186/s42506-019-0029-2
Regista Trigantara, Anggorowati, & Santoso, A. (2019). Pengawasan Klinis Model Proctor untuk Meningkatkan Kemampuan dalam Melakukan Asuhan Keperawatan. Fundamental and Management Nursing Journal, 2(2), 35–44.
Rezky, L., Oktavia, D., & Jayadi, A. (2023). Effect of proctor ’ s clinical supervision model on nurses ’ loyalty in a hospital in Subang , Indonesia. 1(1), 7–11.
Salahat, M. F., & Al-Hamdan, Z. M. (2022). Quality of nursing work life, job satisfaction, and intent to leave among Jordanian nurses: A descriptive study. Heliyon, 8(7), e09838. https://doi.org/10.1016/j.heliyon.2022.e09838
Sibuea, Z. M., Sulastiana, M., & Fitriana, E. (2024). Factor Affecting the Quality of Work Life Among Nurses: A Systematic Review. Journal of Multidisciplinary Healthcare, 17(January), 491–503. https://doi.org/10.2147/JMDH.S446459
Suhadi, Nani Yuniar, Adrian Tawai, & Amirullah. (2022). The influence of supervision on nurse performance at Bahteramas general hospital, southeast Sulawesi Province, Indonesia. GSC Advanced Research and Reviews, 13(3), 187–192. https://doi.org/10.30574/gscarr.2022.13.3.0374
Suryaningsih, D. (2017). Model Supervisi Klinis Yang Dapat Meningkatkan Mutu Pelayanan Keperawatan. Seminar Nasional Dan Call for Paper, 203–211.
Copyright (c) 2024 Indonesian Journal of Global Health Research
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
