Gafar, Gazali, Luky Dwiantoro, and Fitria Handayani. “Efforts to Increase Patient Loyalty to Hospitals: A Scoping Review”. Indonesian Journal of Global Health Research 7, no. 4 (August 1, 2025): 823-830. Accessed February 14, 2026. http://jurnal.globalhealthsciencegroup.com/index.php/IJGHR/article/view/6516.